Not happy with your purchase? No worries, we've got you covered! You may return it within 30 days of delivery for a full refund or exchange, no questions asked. To initiate a return, just contact our customer service team at info@trypuppyharbor.com

Absolutely! Coffee wood is specifically designed with heavy chewers in mind. Its natural density makes it one of the toughest chews available, so instead of breaking apart like regular sticks, it gradually wears down into soft fibers.

Because it's a natural wood product, small splinters can occasionally occur. If you spot any larger pieces, simply remove them and continue supervising your dog while they chew. J

ust make sure to choose the right size for your dog's breed, and you've got a durable, long-lasting chew they'll love. 🐾

Yes, that's what makes coffee wood different. Unlike many sticks and branches, coffee wood has a dense, tight grain that gradually wears down into small, soft fibers as dogs chew.

Because it's a natural wood product, small splinters can occasionally occur, but they are typically not sharp shards. If you notice any larger pieces, simply remove them and continue supervising your dog.

No synthetic materials. No artificial ingredients. Just natural coffee wood fiber.

It's the most common concern we hear about coffee wood chews, and it's a fair one. Here's what you need to know.

Traditional wood can fracture under pressure and create sharp, dangerous shards. Coffee wood behaves differently. Its dense, tightly interlocked grain gradually frays as dogs chew, producing soft fibers rather than breaking apart like a typical stick.

Because coffee wood is a natural product, small splinters can occasionally occur. If you notice any larger pieces, simply remove them and continue supervising your dog. The loose fibers and small pieces produced through normal chewing are digestible.

Two Quick Rules for Safe Chewing

Choose the right size: If the chew is too small, your dog can apply crushing pressure instead of gnawing. When in doubt, size up so they can safely work the ends of the chew.

Limit chewing sessions: Keep sessions to around 20 minutes. This helps prevent your dog from swallowing too many fibers at once and gives their jaw muscles a break.

The bottom line: pieces will come off, that's how the chew satisfies your dog's natural urge to chew. Choose the right size, supervise chewing, remove any larger splinters if they appear, and your pup is good to go.

Tracked shipping on every order.

Our coffee wood chews ship directly from Asia, sourced from the same farms where the wood is harvested and prepared. Because they're real coffee wood, not mass-produced synthetic chews, delivery typically takes 7–12 business days.

Every order includes full tracking, so you'll know exactly where your package is every step of the way.

Need help? Email us and you'll hear back from a real person, usually the same day.

If you're not happy for any reason, just let us know within 30 days of delivery. We'll issue a full refund, no return required. If you need assistance with your order, our support team will guide you through the process step by step.